Skip to content
OneLife Clinic

Privacy Policy

Please read these terms carefully before using our clinic services and website.

  1. Identification of the Data Controller
    This Privacy Policy applies to the website [www.anamoreira.pt — final domain to be confirmed] and describes how the Centro de Medicina Integrativa Dra. Ana Moreira / OneLife Clinic, operated by Cromossoma Divertido, Unipessoal, Lda., corporate entity no. 515 786 942, headquartered at Avenida da Boavista, no. 1679, 1st floor, 4100-132 Porto, Portugal (“Clinic”, “we”, “us”), collects, uses, stores, and protects the personal data of website users and patients.
    General contact: geral@anamoreira.pt | Phone/WhatsApp: +351 932 348 037.
    Data Protection Officer (DPO): Giuliano Forlin.
  2. Legal Framework
    The processing of personal data is governed by Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation, “GDPR”), by Law no. 58/2019 of 8 August (which ensures the execution of the GDPR in the Portuguese legal system), and other applicable national legislation, including specific regulations concerning the processing of health data and medical confidentiality.
  3. Data Collected and Purposes
    We collect identification and contact data (name, email, phone number), browsing data (through cookies and similar technologies) and, when applicable in the context of appointment bookings or clinical forms, health data, as a special category of data under Article 9 of the GDPR. This data is processed with the explicit consent of the data subject and/or within the scope of providing healthcare services, for the following purposes: managing appointments and contacting patients; providing healthcare and clinical follow-up; responding to information requests submitted through the website; sending marketing communications, subject to prior consent; and complying with legal and regulatory obligations.
  4. Legal Basis for Processing
    The processing is based, depending on the case, on the consent of the data subject, the performance of a contract or pre-contractual procedures, compliance with legal obligations to which the Clinic is subject, or the legitimate interests of the Clinic, namely administrative management and information security.
  5. Data Retention
    Personal data is retained for the period necessary to fulfill the purposes for which it was collected, respecting the applicable legal time limits for clinical records and tax documentation, and is subsequently deleted or anonymized.
  6. Data Sharing
    Personal data may be shared with service providers who collaborate with the Clinic (for example, partner laboratories, scheduling platforms, IT hosting), always in strict compliance with the GDPR and through data processing agreements. The Clinic does not sell or transfer personal data to third parties for their own commercial purposes.
  7. Rights of the Data Subject
    The data subject has the right to access, rectify, erase, restrict processing, object to processing, and request the portability of their personal data, as well as to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. These rights can be exercised via the contact email geral@anamoreira.pt. The data subject also has the right to lodge a complaint with the National Data Protection Commission (CNPD).

Start your wellness journey.

Schedule a consultation with Dr. Moreira to discuss your health goals and discover how integrative medicine can help.

Book a consultation Contact us